At AirDuctify, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your data—especially in relation to our SMS communication practices as required under A2P 10DLC compliance and applicable consumer protection laws.
Information We Collect
We collect the following types of information when you interact with our website, forms, or customer support:
Personal Information:
Full name, email address, phone number, home or service address.
Service Information:
Requested services, appointment details, time and date of booking.
Communication Preferences:
Your choices regarding SMS, phone, and email notifications.
How We Use Your Information
Your data is used strictly to:
- Schedule and confirm service appointments.
- Send reminders, updates, and important notifications related to your scheduled service.
- Communicate promotional offers (only if you opted in).
- Provide customer service and respond to inquiries.
SMS Communications & Consent
By submitting your contact details through our Contact Form, Booking Form, or by texting our number, you are explicitly consenting to receive SMS messages from AirDuctify Corp.
This includes:
- Appointment confirmations
- Service reminders and updates
- Promotional or seasonal offers (if you have opted in)
Message frequency may vary depending on services. Standard message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. To get help, reply HELP or contact us directly at the information below.
Example of Consent Language on Our Forms:
“By submitting this form, you agree to receive SMS messages from AirDuctify, including service updates, appointment reminders, and promotional offers. Message and data rates may apply. Reply STOP to unsubscribe.”
How Consent is Collected
We collect SMS consent through the following methods:
- A required checkbox on our Book Now or Contact Us forms at https://airductify.com, which users must select before submitting their information.
- Keyword opt-in by texting START to our business number +1 (833) 382-8439.
We log the timestamp and method of opt-in for audit and compliance purposes.
Data Sharing & Third Parties
We do not sell, trade, or share your mobile number or personal information with third parties for marketing purposes. We may share your information in the following limited cases:
- With service providers who help us operate our website and deliver services (e.g., CRM, SMS gateways).
- When required to comply with legal obligations or enforce our terms.
- In the event of a business transfer or sale, subject to confidentiality.
Note: All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
Data Security
We use industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
- Data is transmitted over secure (HTTPS) connections.
- Access to personal data is restricted to authorized personnel only.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes described in this policy.
- Comply with legal obligations and dispute resolution.
- Maintain service logs and communication records for customer service and compliance.
If you opt out, your mobile number will be added to our internal Do Not Contact list to prevent further communication.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct, update, or delete your personal information.
- Withdraw consent for SMS communication at any time.
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:
AirDuctify Corp
Plainfield, IL 60585
📞 Call anytime: +1 (833) 382-8439
📧 Send email: info@airductify.com
🌐 Website: https://airductify.com
